Terms and Conditions of Sale

Currently our Ball Pythons are only available for collection or delivery in person

Detailed below  are our terms and conditions of sale when you buy a ball python from us. These terms relate to health and sex of the animal

Health and Sexing Guarantee

We provide a 72-hour inspection period, this period allows for veterinary inspection of your purchase to verify health and sex. Conditions of the health and sexing guarantee are simple:

 All claims of improper health must be made to us within 72 hours of receipt of the animal.
We will replace or refund for any animal deemed unhealthy by a licensed veterinarian during this 72 hour period. Replacement or refund is at our discretion.

 All claims of improper sexing must be made to us within 72 hours of  receipt of the animal.
We will replace or refund any snake sold as "guaranteed male" or "guaranteed female" deemed improperly sexed by a licensed veterinarian during this 72 hour period. Replacement or refund is at our discretion.

All claims of improper sexing not made by licensed veterinarians are subject to the following conditions:
Applies to only to snakes sold as "guaranteed male" or "guaranteed female". The specimen shall be returned to us for evaluation at the customer's expense. Should the specimen prove correctly sexed as sold, it shall be returned to the customer at customer's expense. If it is determined that the animal was incorrectly sexed, we will replace or refund the customer. Replacement or refund is at our discretion.

We cannot guarantee that snakes will feed within the 72 hour         guarantee period.
Please let them settle into their new homes before trying to feed them. See our Ball Python Care page.

Understand that these are living works of art. We cannot guarantee the health of any animal beyond the 72 hour period as we have no control over treatment and environment.